ZenVPN Review – Avoid like the plague

(Image Credit: ZenVPN)

Cypriot-born ZenVPN promises nothing new. With buzz words like ‘blazing fast’ and ‘geo-restricted’ littering their homepage, it appears as though they are just another VPN company bringing nothing new to the table, but, just maybe, they’re a diamond in the rough just waiting to be discovered by the world.  

However, whenever a VPNs homepage looks like it was created by either a promising child or bored designer, we always have our initial reservations.  

But, thankfully, we are not biased here at Ninja Reviews so we decided to give them a shot at glory.  

Let’s see what they came up with in our ZenVPN review. 

When you use a VPN or Virtual Private Network, all of your traffic is sent through an encrypted tunnel via a private VPN server which can’t then be accessed, allowing you the freedom to browse the internet in relative peace. 

From helping you to stay secure and anonymous on unsecured public WIFI by stopping any hackers from accessing your data to preventing advertisers knowing everything about you before you’ve even visited their site. 

No longer limited to hiding your IP address and accessing geo-blocked content VPNs have now become a staple in personal and corporate security. 

Price and plans – How much does ZenVPN cost?

ZenVPN pricing

Let’s start off with the good news.  

ZenVPN does offer a range of plans including a free version which is always nice to see as well as a 30-day money-back guarantee.  

Interestingly, you can choose between a standard paid plan which means you get a daily 5GB data transfer cap or you can choose one of their unlimited data plans. I can’t say I’ve seen many providers offer both.     

Paid subscriptions start at $2.95 per week all the way up to their $49.95 annual plan which works out at roughly a dollar a week for the capped version. For the unlimited version, the annual price comes in at an extortionate $95.95 per year.  

In comparison, NordVPN, the current market leader, is currently offering a yearly subscription at almost half that price and you see similar offers and discounts on almost all major providers making ZenVPN one of the most expensive on the market.  

Already, ZenVPN lags massively behind just on price alone and we haven’t even started looking at features, servers, and security.  

We will solider on, however.  

If you decide you want to pay for ZenVPN then you’ll be limited in how you can pay with card payment the only method available.  

In contrastProtonVPN is a great example of a VPN provider leading with security and anonymity by offering a multitude of ways to pay including Bitcoin and other cryptocurrencies

  • Check out our ProtonVPN review here

Strangely enough, ZenVPN does include information about paying with Bitcoin in their privacy policy yet offers no means for payment.  

zenvpn card only

Privacy - Can you trust ZenVPN?

As per their privacy policy, ZenVPN is owned by a company called Ruby Vector which is based in Cyprus of which little information is available online.  

Their Ruby Vector site doesn’t even hold an SSL certificate and seems to be a single page that briefly mentions a handful of mobile apps and games they have developed.  

Don’t be under any illusions of what this looks like on the surface.  

And, although Cyprus doesn’t officially fall under the umbrella of the 14-Eyes Surveillance, it still needs to conform to GDPR regulations. 

So, that’s good? 

We’ve covered a number of VPNs that have stringent privacy policies in place as well as locations that supplement these policies including NordVPN with its Panama headquarters.  

Does ZenVPN Keep Logs?

We read privacy policies so you don’t have to, great I know.  

Now, ZenVPNs privacy policy isn’t long, which, although isn’t that unusual, still, it leaves a lot more questions rather than answers.  

No information is given on whether or not ZenVPN shares any data with third-parties or with advertisers and the information given on the logging of your IP address is clear, they do collect logs.   

A true VPN should have a clear and concise privacy policy with additional outside confirmation that they don’t collect any logs, as is true with NordVPN and ProtonVPN 

We weren’t expecting a great deal but it’s still disappointing to see nonetheless. 

Features

With ZenVPN you don’t get any features to speak of. Literally none. You can connect to the country you want or you can disconnect.

That’s it. 

Servers and Locations

ZenVPN doesn’t even advertise how many servers or locations they serve on their homepage which can’t be a good thing.  

It turns out they only cater to approximately 29 countries, far fewer than the likes of CyberGhost (89 countries) and Ivacy (52 countries).  It must be said that they do offer a decent spread of locations across the globe covering countries like South Africa, Israel, and Indonesia.  

For the price point they are asking for it seems extraordinary that at this point in our review they haven’t shown anything to justify it.  

Even UltraVPN allows users to see which servers are operational or experiencing high-usage via a page on their website but ZenVPN offers no such thing.  

Perfomance

Surprisingly, ZenVPNs speeds weren’t bad at all for the majority of the countries we tested.  

For European countries, we managed to get an average drop of around 20% which is nothing to be ashamed of.  

Elsewhere, the likes of Brazil and South Africa gave us much worse results but they were only marginally worse than a lot of other VPNs.  

Overall, the speeds were up to scratch but this is the only positive so far.  

But, again, each speed test can only be an indicator of any VPNs performance and should be treated with a grain of salt. Depending on where you are in the world will matter significantly. Always look for a VPN with a 30-day money-back guarantee if you’re not getting the speeds you want. 

Hands on with ZenVPN

ZenVPNs client is as simple as you can get.  

You have the option to choose your designated country and to connect or disconnect. That’s it. No settings to choose from, no server favourites to save, no metrics to see. Again, nothing,  

The client also automatically connects which is annoying, to say the least.  

There’s not much more to say on the user experience as it’s essentially non-existent and if you want a simple client then there’s a number of other reputable providers out there including NordVPN and TunnelBear 

Support

If you do decide to pay for ZenVPN then your only way to contact them for assistance or questions is through their ‘contact us’ page on their website where you submit a ticket.  

No 24/7 live chat support. 

No knowledgebase or support centre. 

No ZenVPN forums.  

Nothing.  

Netflix

UnsurprisinglyZenVPN did not manage to connect to any streaming services we tried including Netflix, BBC iPlayer, Hulu, or Amazon Prime.  

Torrenting

The bandwidth limit notwithstanding, ZenVPN does not provide any P2P specific servers or settings.  

Summary

Like any number of other poor paid VPNs, ZenVPN just doesn’t add anything to stand out from the crowd. They have no unique selling points and are so average it’s almost painful.  

We recently reviewed what we think is the best budget VPN – Ivacy. Check out the review here 

If you want the full premium package, head straight to NordVPN who are offering yearly subscriptions at £3.79 per month.