UltraVPN Review – The latest extremely Average VPN

(Image Credit: UltraVPN)

Although little is known about UltraVPN, they seem to promise a great deal including Netflix unblocking, quick connections, and incredibly ‘no speed loss’ which you don’t need me to tell you is almost impossible.  

Bold statements indeed.  

In this UltraVPN review, we aim to find out if they can deliver and if they are worth your time and money.

Let’s find out. 

Short on Time? Here's what you need to know.

Security

3/5

Industry-standard AES-256 bit Encryption.

Speed

4/5

Consistent speeds for streaming.

Price

3/5

Expensive compared to features available. 

Netflix

4/5

Access some geo-blocked content.

We Like

  • Some P2P servers available
  • Stream geo-blocked content like Netflix and Amazon Prime with ease
  • Great 24/7 customer support
  • 30-day money-back guarantee

We don't like

  • Very limited servers and locations
  • Basic apps
  • Poor logging policy
  • Expensive vs. comparable VPNs

What is a VPN?

A VPN, or Virtual Private Network, ensures you stay anonymous online. When you use a VPN, all of your traffic is sent through an encrypted tunnel via a private VPN server which can’t then be accessed, allowing you the freedom to browse the internet in relative peace. 

From helping you to stay secure and anonymous on unsecured public WIFI to preventing advertisers from knowing everything about you before you’ve even visited their site, a VPN can help in any number of ways.  

No longer limited to hiding your IP address and accessing geo-blocked content VPNs have now become a staple in personal and corporate security. 

Price and plans – How much does UltraVPN cost?

Ultravpn pricing

The cheapest plan UltraVPN currently offers works out at £3.75 per month for 12 months, £5.99 per month for 6 months, and a rolling month for £7.99.  

The prices are similar to industry leaders such as NordVPN which is rightfully regarded as a premium VPN. Right from the off, UltraVPN has a lot of work to do in order to not only stand out but convince you that they are more worthy of your hard-earned money than the current crop of first-rate VPNs.  

For the first month you do get a 30-day money-back guarantee which, although is becoming more and more commonplace, some VPNs still don’t offer this. 

So that’s at least one box ticked.  

It must be said that the rolling month is cheaper than ExpressVPN and NordVPN but not nearly as cheap as the highly-rated Ivacy which we have covered recently that comes in at £0.99 for 7 days and $3.99 a month thereafter.   

If you do choose to give UltraVPN a try then it’s card payment or PayPal. No BitCoinPaymentWall, or alternative is available. When you’re trying to limit your online presence and increase anonymity, options like this really stand out but unfortunately, UltraVPN doesn’t offer this just yet.  

It isn’t advertised on their site but UltraVPN does offer a limited free trial.  

Privacy - Is UltraVPN Trustworthy?

As we mentioned initially, little is currently known or available online regarding the background of UltraVPN.  

So, we did some digging for you. 

Where is UltraVPN Based?

UltraVPN is part of a company called Network Protect Limited, which also owns PrivacyWeb and SafeVPN, and registered to a UK address in Hampshire.  

While much has been covered about the location on which a VPN is based, let it be said that a UK address leaves little to be desired 

Coming under the jurisdiction of The 14-Eyes surveillance, it immediately raises more questions than answers.   

Providers like ProtonVPN are covered by strong Swiss privacy laws and, similarly, NordVPN is Panama-based, well away from prying eyes and western jurisdiction 

It’s certainly not a deal-breaker but a UK presence makes it difficult to immediately trust UltraVPN fully. 

Does UltraVPN Keep Logs?

According to its website, UltraVPN has a ‘Zero logging policy’ which is always a good start.  

Then, things go downhill very, very quickly.  

Taken directly from their privacy policy:  

We will only ever use your personal data when the law allows us to. Most commonly, we will use your personal information in the following circumstances: 

  • ‘Where it is necessary for our legitimate business interests (or those of a third party) and your interests and fundamental rights do not override those interests.’

Credit must be given to UltraVPN for coming right out and saying that they will be using your data for their own business interests as well as those of third parties.  

A VPN company should hold the smallest amount of personal data as possible let alone profiting from it.  

In fact, any VPN worth considering has a stringent no-logging policy such as NordVPN or Ivacy which I already recommend over UltraVPN without going any further.  

I can’t stress how much of a red flag this is but for the sake of impartiality, we’ll look at the rest of the features available on the small chance that UltraVPN changes their entire business practice.  

Features

With UltraVPN you get a kill-switch to protect your privacy if your connection fails, a choice of protocol between IKEv2, UDP, and TCP, and up to 3 device connections. You also get available clients for Windows, macOS, Android, and iOS, all with the industry-standard 256-bit encryption.  

And that’s it.  

No double VPN, no Onion over VPN, no Malware blocker, no browser extensions, nothing 

 

Servers and Locations

If you were expecting a vast array of servers and locations to compensate for the limited features then you’ll be sadly mistaken.  

With 1000+ servers in 100 countries it’s not the worst server network we’ve seen and should at least guarantee connection to the majority of people in the world but it’s certainly not the best. Compared to Ivacy’s 2000+ servers and CyberGhost’s monstrous 7000+ servers, UltraVPN is falling behind and quickly.  

On their site, UltraVPN tells us that they have servers on each continent but Africa is limited to just 4, 3 of those being in South Africa. 

They also tell you via the website if certain servers are offline.  

Perfomance

In general, the performance from UltraVPN was great, although some areas performed much better than others in terms of upload and download speeds.  

From the UK to UK servers, we managed an average drop in download speeds of around 10% which is absolutely fine for everyday use and streaming and a median decrease in uploads speeds by around 22%.  

Other European countries were around the same mark with fluctuations ranging between 10 and 18%.  

For UK users wanting to stream the latest Netflix content, the results were more inconsistent with results around the 19-45mbps.  

Overall, the speeds were fine for steaming, gaming and everyday use.   

Hands-on with UltraVPN

ultravpn settings

Most VPNs are inherently basic but as we mentioned earlier, the sheer lack of available features makes the user experience almost non-existent.  

You are greeted with a large connect now button, your online status and connected IP address just below, and a firewall toggle button at the very bottom. A list of servers is quickly available on the right-hand side with a drop down to show you which city you will be connecting to.  

Customer Support

Things pick up slightly with 24/7 live chat support with typical replies being around the 3-minute mark. 

Customer support responses were succinct and helpful. They also include a help section with covers FAQs and other billing information but it’s a little thin on the ground. Again, not bad but certainly room for improvement.  

Netflix

UltraVPN provides bespoke servers called ULTRAFLIX which are dedicated to unblocking streaming services for your selected destinations. ULTRAFLIX US for Netflix, ULTRAFLIX UK for iPlayer, etc.  

Unblocking content can be a difficult thing to get right but UltraVPN has at least shown consistent ability to unblock Netflix, Amazon Prime, and HBO.   

BBC iPlayer, known to be tricky within the VPN industry, didn’t work for us which we can’t mark down on too much.  

Torrenting

UltraVPN is a torrent-friendly VPN offering P2P servers and unlimited data across most of the locations, although this service isn’t offered in India and South Africa.  

Summary

If we’re going to be brutally honestUltraVPN only seems to be in it for making some quick cash.  

Even if we take into account its ability to unblock Netflix and Amazon Prime (albeit not BBC iPlayer), it’s a poor product with limited features, slightly above average speeds, and a simply awful privacy policy which makes it difficult to like let alone recommend.  

Today, you need something to stand out among the multitude of VPNs now available, whether that be advanced security features, best-in-class speeds, or the cheapest price.  

Unfortunately, UltraVPN has none.  

We recently reviewed what we think is the best budget VPN – Ivacy. You can check out the review here.  

If you want the full premium package, head straight to NordVPN.